Solving Problems 45Resolving Other Technical ProblemsReinstalling DriversNOTICE: The Dell | Support website, support.dell.com, and theDellDimension ResourceCD provide approved drivers for Dell™ computers. If youinstall drivers obtained from other sources, your computer might not workcorrectly.A driver is a software program that allows a hardware device controller tofunction properly and to communicate with the computer. Sometimes youcan fix a device problem by reinstalling its driver:1 From the Windows desktop, insert the Dell Dimension ResourceCDinto the CD or DVD drive.If this is your first time to use the ResourceCD, go to step 2. If not, goto step 5.2 When the ResourceCD Installation program starts, follow theprompts on the screen.3 When the InstallShield Wizard Complete window appears, removethe ResourceCD and click Finish to restart the computer.G O T O T H E D E L L | S U P P O R T W E B S I T E — Go to support.dell.com forhelp with general usage, installation, and troubleshooting questions. See "DellTechnical Support Policy" on page 90 for a description of the hardware andsoftware support provided by Dell.E- M A I L D E L L — Go to support.dell.com, and then click E-Mail Dell in theCommunicate list. Send an e-mail message to Dell about your problem; you canexpect to receive an e-mail message from Dell within hours. See "Dell TechnicalSupport Policy" on page 90 for a description of the hardware and software supportprovided by Dell.C A L L D E L L — If you cannot solve your problem using the Dell | Supportwebsite or e-mail service, call Dell for technical assistance (see page 92). See"Dell Technical Support Policy" on page 90 for a description of the hardware andsoftware support provided by Dell.
