92 Appendixw w w . j p . d e l l . c o m | s u p p o r t . j p . d e l l . c o mClearing Forgotten PasswordsCAUTION: Before you begin any of the procedures in this section,follow the safety instructions on page 7.If you forget your user or setup password, you cannot operate your computeror change settings in the system setup program until you clear the forgottenpassword(s).NOTICE: This process erases both the system and setup passwords.1 Shut down the computer (see page 31).2 Turn off any attached devices and disconnect them from theirelectrical outlets.NOTICE: To disconnect a network cable, first unplug the cable from yourcomputer and then unplug it from the network wall jack.3 Disconnect the computer power cable from the wall outlet, and thenpress the power button to ground the system board.4 Remove the computer stand (see page 19).5 Open the computer cover (see page 74).6 Locate jumper PSWD on the system board (see page 77) and removethe jumper plug.7 Close the computer cover (see page 84), plug your computer into anelectrical outlet, and turn on the computer.The existing password(s) will be erased.8 Shut down the computer (see page 31).NOTICE: To disconnect a network cable, first unplug the cable from yourcomputer and then unplug it from the network wall jack.9 Turn off any attached devices and disconnect them from theirelectrical outlets.10 Disconnect the computer power cable from the wall outlet, and thenpress the power button to ground the system board.11 Open the computer cover (see page 74).12 Reconnect the jumper plug to jumper PSWD (see page 77).13 Close the computer cover (see page 84).