Solving Problems 33Solving ProblemsTroubleshooting TipsFollow these tips when you troubleshoot your computer:• If you added or removed a part before the problem started, review the installation procedures andensure that the part is correctly installed.• If a peripheral device does not work, ensure that the device is properly connected.• If an error message appears on the screen, write down the exact message. This message may helptechnical support personnel diagnose and fix the problem(s).• If an error message occurs in a program, see the program’s documentation.Battery ProblemsCAUTION: There is a danger of a new battery exploding if it is incorrectly installed. Replace the batteryonly with the same or equivalent type recommended by the manufacturer. Discard used batteries accordingto the manufacturer's instructions.CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located inthe Product Information Guide.R E P L A C E T H E B A T T E R Y — If you have to repeatedly reset time and date information after turning onthe computer, or if an incorrect time or date displays during start-up, replace the battery (see "Replacingthe Battery" on page 94). If the battery still does not work properly, contact Dell (see "Contacting Dell"on page 113).book.book Page 33 Wednesday, August 9, 2006 2:32 PM
