Troubleshooting Tools 49Using Windows XP Device Driver RollbackIf a problem occurs on your computer after you install or update a driver, use Windows XP DeviceDriver Rollback to replace the driver with the previously installed version.1 Click the Start button and click Control Panel.2 Under Pick a Category, click Performance and Maintenance.3 Click System.4 In the System Properties window, click the Hardware tab.5 Click Device Manager.6 Right-click the device for which the new driver was installed and click Properties.7 Click the Drivers tab.8 Click Roll Back Driver.If Device Driver Rollback does not resolve the problem, then use System Restore to return yourcomputer to the operating state that existed before you installed the new driver.Manually Reinstalling Drivers1 After copying the required driver files to your hard drive, click the Start button and right-clickMy Computer.2 Click Properties.3 Click the Hardware tab and click Device Manager.4 Double-click the type of device for which you are installing the driver.5 Double-click the name of the device for which you are installing the driver.6 Click the Driver tab and click Update Driver.7 Click Install from a list or specific location (Advanced) and click Next.8 Click Browse and browse to the location to which you previously extracted the driver files.9 When the name of the appropriate driver appears, click Next.10 Click Finish and restart your computer.Resolving Software and Hardware IncompatibilitiesIf a device is either not detected during the operating system setup or is detected but incorrectlyconfigured, you can use the Hardware Troubleshooter to resolve the incompatibility.To resolve incompatibilities using the Hardware Troubleshooter:1 Click the Start button and click Help and Support.2 Type hardware troubleshooter in the Search field and click the arrow to start the search.3 Click Hardware Troubleshooter in the Search Results list.C7565bk1.book Page 49 Wednesday, January 26, 2005 1:37 PM