Dell Dimension DMC Owner's Manual

Also see for Dimension 4600 Series: Quick setup guide Owner's manual Removal guide Service manual Installation manual

Contents

Dell Dimension DMC Owner's Manual Manual pdf 27 page image

Solving Problems 27A program stops respondingA program crashes repeatedlyNOTE: Software usually includes installation instructions in its documentation or on a floppy disk or CD.A program is designed for an earlier Microsoft® Windows® operating systemA solid blue screen appearsOther software problemsEND THE PROGRAM —1 Press simultaneously.2 Click Applications.3 Click the program that is no longer responding.4 Click End Task.CHECK THE SOFTWARE DOCUMENTATION — Many software manufacturers maintain websites withinformation that may help you solve the problem. Ensure that you properly installed andconfigured the program. If necessary, uninstall and then reinstall the program.RUN THE PROGRAM COMPATIBILITY WIZARD —Windows XP provides a Program Compatibility Wizard that configures a program so it runs in anenvironment similar to non-Windows XP operating system environments.1 Click the Start button, point to All Programs→ Accessories, and then click Program CompatibilityWizard.2 In the welcome screen, click Next.3 Follow the instructions on the screen.TURN THE COMPUTER OFF — If the computer does not respond to a keystroke or a proper shutdown,press the power button for at least 8 to 10 seconds until the computer turns off. Press the powerbutton again to restart the computer. The chkdsk program automatically runs during the start-upprocess. Follow the instructions on the screen.CH E C K T H E S O F T W A R E D O C U M E N T A T I O N O R C O N T A C T T H E S O F T W A R EM A N U F A C T U R E R F O R T R O U B L E S H O O T I N G I N F O R M A T I O N