Dell Dimension J2936 Owner's Manual

Also see for Dimension 4600 Series: Quick setup guide Owner's manual Removal guide Service manual Installation manual

Contents

Dell Dimension J2936 Owner's Manual Manual pdf 140 page image

140 Limited War ranties and Retur n Policyw w w . d e l l . c o m | s u p p o r t . d e l l . c o m To return products, you must call Dell Customer Service at 1-800-847-4096 to receive a Credit ReturnAuthorization Number. To expedite the process of your refund or credit, Dell expects you to return the productsto Dell in their original packaging within 5 days of the date that Dell issues the Credit Return AuthorizationNumber. You must also prepay shipping charges and insure the shipment or accept the risk of loss or damageduring shipment. You may return software for a refund or credit only if the sealed package containing the floppydisk(s) or CD(s) is unopened. Returned products must be in as-new condition, and all of the manuals, floppydisk(s), CD(s), power cables, and other items included with a product must be returned with it. For customerswho want to return, for refund or credit only, either application or operating system software that has beeninstalled by Dell, the whole system must be returned, along with any media and documentation that may havebeen included in the original shipment.The "Total Satisfaction" Return Policy does not apply to Dell | EMC storage products. It also does not apply toproducts purchased through Dell's Software and Peripherals division. For those products, please instead refer toDell's Software and Peripheral's then-current return policy (see the following section, "Dell Software andPeripherals (Canada Only)").Dell Software and Peripherals (Canada Only)Third-Party Software and Peripherals ProductsSimilar to other resellers of software and peripherals, Dell does not warrant third-party products. Third-partysoftware and peripheral products are covered by the warranties provided by the original manufacturer or publisheronly. Third-party manufacturer warranties vary from product to product. Consult your product documentation forspecific warranty information. More information may also be available from the manufacturer or publisher.While Dell offers a wide selection of software and peripheral products, we do not specifically test or guarantee thatall of the products we offer work with any or all of the various models of Dell computers, nor do we test orguarantee all of the products we sell on the hundreds of different brands of computers available today. If you havequestions about compatibility, we recommend and encourage you to contact the third-party software andperipheral product manufacturer or publisher directly.Dell-Branded Peripheral ProductsDell does provide a limited warranty for new Dell-branded peripheral products (products for which Dell is listed asthe manufacturer) such as monitors, batteries, memory, docking stations, and projectors. To determine whichlimited warranty applies to the product you purchased, see the Dell packing slip or invoice and/or the productdocumentation that accompanied your product. Descriptions of Dell's limited warranties are described inpreceding sections.Return PolicyIf you are an end-user customer who bought Dell Software and Peripherals products directly from a Dell company,you may return Dell Software and Peripherals products that are in as-new condition to Dell up to 30 days from thedate on the packing slip or invoice for a refund of the product purchase price if already paid. This refund will notinclude any shipping and handling charges shown on your packing slip or invoice; you are responsible for those.To return products, you must call Dell Customer Service at 1-800-387-5759 to receive a Credit ReturnAuthorization Number. You must ship the Dell Software and Peripherals products back to Dell in their originalmanufacturer's packaging (which must be in as-new condition), prepay shipping charges, and insure the shipmentor accept the risk of loss or damage during shipment.To qualify for refund or replacement, returned products must be in as-new condition, software products must beunopened, and all of the manuals, floppy disk(s), CD(s), power cables, and other items included with a productmust be returned with it.J2936bk0.book Page 140 Tuesday, September 2, 2003 3:06 PM