46 Solving Problemsw w w . d e l l . c o m | s u p p o r t . d e l l . c o mPrinter ProblemsNOTE: If you need technical assistance for your printer, call the printer’s manufacturer. See theprinter documentation for the correct phone number.CH E C K T H E P R I N T E R D O C U M E N T A T I O N — See the printer documentation for setup andtroubleshooting information.EN S U R E T H A T T H E P R I N T E R I S T U R N E D O N — See the printer documentation for powerbutton information.VE R I F Y T H E P R I N T E R C A B L E C O N N E C T I O N S —• See the printer documentation for cable connection information.• Ensure that the printer cables are securely connected to the printer and the computer (seepage 18).TE S T T H E E L E C T R I C A L O U T L E T — Ensure that the electrical outlet is working by testing itwith another device, such as a lamp.VE R I F Y T H A T T H E P R I N T E R I S R E C O G N I Z E D B Y WI N D O W S ® —1 Click the Start button.2 Click Control Panel.3 Click Printers and Other Hardware.4 Click View installed printers or fax printers.If the printer is listed, right-click the printer icon.5 Click Properties, and then select the Ports tab. For a parallel printer, ensure that the Print tothe following port(s): setting is LPT1 (Printer Port). For a USB printer, ensure that the Print tothe following port(s): setting is USB.RE I N S T A L L T H E P R I N T E R D R I V E R — See the printer documentation for instructions.J2936bk0.book Page 46 Tuesday, September 2, 2003 3:06 PM
