Dell Dimension XPS 50 Reference Manual

Contents

support.dell.com Checking Inside Your Computer 6-74. Replace the computer cover and support beam, connect all external cables, andturn on the system.The following subsections provide troubleshooting checks for some specific types ofdrives.1=0 61=0 If you completed the basic drive checks (refer to “Drives” in Chapter 4 and this chap-ter) and suspect a problem with a CD-ROM or DVD-ROM drive, perform the followingchecks: Check for hardware conflicts as described in “Resolving Software and HardwareIncompatibilities” in Chapter 5. If you have Windows 98, double-click the System icon in the Control Panel andcheck the Performance tab for any abnormal indications. If you haveWindows 2000, double-click the Administrative Tools icon in the Control Paneland check the Event Viewer. Clear NVRAM as described in “Clearing NVRAM” in Appendix B.+' If you completed the basic drive checks (refer to “Drives” in Chapter 4 and this chap-ter) and suspect a problem with a hard-disk drive, perform the following checks: Clear NVRAM as described in “Clearing NVRAM” in Appendix B. Disconnect other devices on the same interface cable.+ A system board problem can result from a defective system board component, afaulty power supply, or a defective component connected to the system board. If anerror message indicates a system board problem, the boot routine does not complete(refer to “Boot Routine” in Chapter 4), or if the power supply fan does not spin whenpower is on, perform the following steps:1. Verify that the electrical outlet to which the computer is connected is properlyfunctioning. Test the electrical outlet with another electrical device, such as alamp.2. Remove the computer cover and support beam as described in “Removing andReplacing the Computer Cover and Support Beam” in Chapter 2.3. Remove all expansion cards except the video card as described in “RemovingExpansion Cards” in Chapter 2.Make sure the video card is fully seated in its connector (see Figure 6-1).