Dell Dimension XPS 50 Reference Manual
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Contents
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support.dell.com Basic Troubleshooting 4-50 This section lists some basic checks you can do for most monitors. Check the docu-mentation that came with the monitor for fault indications and troubleshootingprocedures specific to your monitor. If you purchased the monitor from Dell, you canalso find troubleshooting information on Dell’s World Wide Web site(http://support.dell.com).If you have no picture, try the following checks: Make sure the power button is completely depressed (a click is heard when thebutton is pressed). If the power indicator is lit, turn contrast and brightness to their maximumsettings. Turn off the computer system, and reseat the power cable to the monitor andelectrical outlet. Verify that the video-interface cable connector is firmly attachedto the video card connector and secured with the captive screws. Then rebootthe computer system.Diskette-drive accessindicatorThe diskette-drive access indicator should quickly flash onand off when you access data on the diskette drive. Youcan test the drive by inserting a diskette in the drive,double-clicking My Computer, and then double-clickingthe icon for drive A. If the diskette-drive access indicatordoes not light up, refer to “Drives” found later in thischapter.Hard-disk driveaccess indicatorThe hard-disk drive access indicator should quickly flashon and off when you access data on the hard-disk drive.You can test the drive by double-clicking My Computerand then double-clicking the icon for drive C. If the hard-disk drive access indicator does not light up, refer to“Drives” found later in this chapter.Series of beeps Refer to “POST Beep Codes” in Appendix C.Diagnostic code Refer to “Diagnostic Codes” in Appendix C.Unfamiliar constantscraping or grindingsound when youaccess a driveMake sure the sound is not caused by the application pro-gram you are running. The sound could be caused by ahardware malfunction. See Chapter 7, “Getting Help,” forinstructions on obtaining technical assistance from Dell.Absence of a familiarsoundWhen you turn on your system, you can hear the hard-disk drive spin up, and the system tries to access the bootfiles from the hard-disk drive or the diskette drive. If thesystem boots, refer to “Running the Dell Diagnostics”found later in this chapter. If your system does not boot,refer to Chapter 7, “Getting Help.”'(" !) |
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