180 AppendixFloppy DriveNOTICE: Do not attempt to clean drive heads with a swab. You might accidentallymisalign the heads, which prevents the drive from operating.Clean your floppy drive using a commercially available cleaning kit. Thesekits contain pretreated floppy disks to remove contaminants that accumulateduring normal operation.CDs and DVDsNOTICE: Always use compressed air to clean the lens in the CD or DVD drive, andfollow the instructions that come with the compressed air. Never touch the lens inthe drive.If you notice problems, such as skipping, with the playback quality of yourCDs or DVDs, try cleaning the discs.1 Hold the disc by its outer edge. You can also touch the inside edge of thecenter hole.NOTICE: To prevent damaging the surface, do not wipe in a circular motion aroundthe disc.2 With a soft, lint-free cloth, gently wipe the bottom of the disc (theunlabeled side) in a straight line from the center to the outer edge of thedisc.For stubborn dirt, try using water or a diluted solution of water and mildsoap. You can also purchase commercial products that clean discs andprovide some protection from dust, fingerprints, and scratches. Cleaningproducts for CDs are safe to use on DVDs.Dell Technical Support Policy (U.S. Only)Technician-assisted technical support requires the cooperation andparticipation of the customer in the troubleshooting process and provides forrestoration of the operating system, software programs, and hardware driversto the original default configuration as shipped from Dell, as well as theverification of appropriate functionality of the computer and all Dell-installedhardware. In addition to this technician-assisted technical support, onlinetechnical support is available at support.dell.com. Additional technicalsupport options may be available for purchase.
