Quick Reference Guide 7• Service Tag and Express Service Code• Microsoft Windows Product Key LabelService Tag and Microsoft® Windows® Product KeyThese labels are located on your computer.• Use the ServiceTag to identifyyour computerwhen you usesupport.dell.com or contactsupport.• Enter the Express Service Code to direct your callwhen contacting support.• Solutions — Troubleshooting hints and tips, articlesfrom technicians, online courses, and frequently askedquestions• Community — Online discussion with other Dellcustomers• Upgrades — Upgrade information for components, suchas the memory, hard drive, and operating system• Customer Care — Contact information, service call andorder status, and warranty and repair information• Service and support — Service call status, supporthistory, service contract, and online discussions withsupport• Reference — Computer documentation, details on mycomputer configuration, product specifications, andwhite papers• Downloads — Certified drivers, patches, and softwareupdates• Desktop System Software (DSS)— If you reinstall theoperating system on your computer, you should alsoreinstall the DSS utility. DSS automatically detects yourcomputer and operating system and installs the updatesappropriate for your configuration, providing criticalupdates for your operating system and support for Dell™3.5-inch USB floppy drives, Intel® processors, opticaldrives, and USB devices. DSS is necessary for correctoperation of your Dell computer.Dell Support Website — support.dell.comNOTE: Select your region or business segment toview the appropriate support site.To download Desktop System Software:1 Go to support.dell.com, select your region orbusiness segment, then enter your Service Tag.2 Select Drivers & Downloads, then click Go.3 Click your operating system, and then search forthe keyword Desktop System Software.NOTE: The support.dell.com user interface may varydepending on your selections.What Are You Looking For? Find It Here
