Dell OptiPlex Gs Reference And Installation Manual

Also see for OptiPlex Gs: Environmental Data Sheet Documentation update Service manual

Contents

Dell OptiPlex Gs Reference And Installation Manual Manual pdf 113 page image

Warranties and Return Policy C-3This warranty does not cover any items that are in one ormore of the following categories: software; sound cards;speakers; external devices (except as specifically noted);accessories or parts added to a Dell system after the sys-tem is shipped from Dell; accessories or parts added to aDell system through Dell’s system integration depart-ment; accessories or parts that are not installed in the Dellfactory; or DellWare products. Monitors, keyboards, andmice that are Dell-branded or that are included on Dell’sstandard price list are covered under this warranty; allother monitors, keyboards, and mice (including thosesold through the DellWare program) are not covered.Batteries for portable computers are covered only duringthe initial one-year period of this warranty.Coverage During Year OneDuring the one-year period beginning on the invoicedate, Dell will repair or replace products covered underthis limited warranty that are returned to Dell’s facility.To request warranty service, you must call Dell’sCustomer Technical Support within the warranty period.Refer to the chapter titled “Getting Help” in yourDiagnostics and Troubleshooting Guide to find theappropriate telephone number for obtaining customerassistance. If warranty service is required, Dell will issuea Return Material Authorization Number. You must shipthe products back to Dell in their original or equivalentpackaging, prepay shipping charges, and insure the ship-ment or accept the risk of loss or damage duringshipment. Dell will ship the repaired or replacementproducts to you freight prepaid if you use an address inCanada. Shipments to other locations will be madefreight collect.NOTE: Before you ship the product(s) to Dell, back upthe data on the hard-disk drive(s) and any other storagedevice(s) in the product(s). Remove any removablemedia, such as diskettes, CDs, or PC Cards. Dell doesnot accept liability for lost data or software.Dell owns all parts removed from repaired products. Delluses new and reconditioned parts made by various manu-facturers in performing warranty repairs and buildingreplacement products. If Dell repairs or replaces a prod-uct, its warranty term is not extended, except as may berequired by law.Coverage During Years Two and ThreeDuring the second and third years of this limited war-ranty, Dell will provide, on an exchange basis,replacement parts for the Dell hardware product(s) cov-ered under this limited warranty when a part requiresreplacement. You must report each instance of hardwarefailure to Dell’s Customer Technical Support in advanceto obtain Dell’s concurrence that a part should bereplaced and to have Dell ship the replacement part. Dellwill ship parts using next-business-day delivery, shippingprepaid if you use an address in Canada. Shipments toother locations will be made freight collect. Dell willinclude a prepaid shipping container with each replace-ment part for your use in returning the replaced part toDell. Replacement parts are new or reconditioned. Dellmay provide replacement parts made by various manu-facturers when supplying parts to you. The warranty termfor a replacement part is the remainder of the limitedwarranty term.You will pay Dell for replacement parts if the replacedpart is not returned to Dell within 30 days after the datethe replacement part was shipped by Dell and for partsused to repair systems not covered by this limited war-ranty. In these events, replacement parts will be priced atDell’s then-current standard prices. Payment for theseparts is due within 30 days from the date of invoice.NOTE: You accept full responsibility for your softwareand data. Dell is not required to advise or remind you ofappropriate backup and other procedures.GeneralDELL MAKES NO EXPRESS WARRANTIESBEYOND THOSE STATED IN THIS WARRANTYSTATEMENT. DELL DISCLAIMS ALL OTHER WAR-RANTIES, EXPRESS OR IMPLIED, INCLUDINGWITHOUT LIMITATION IMPLIED WARRANTIESOF MERCHANTABILITY AND FITNESS FOR APARTICULAR PURPOSE. SOME JURISDICTIONSDO NOT ALLOW LIMITATIONS ON IMPLIED WAR-RANTIES, SO THIS LIMITATION MAY NOT APPLYTO YOU.DELL’S RESPONSIBILITY FOR MALFUNCTIONSAND DEFECTS IN HARDWARE IS LIMITED TOREPAIR AND REPLACEMENT AS SET FORTH IN93816BK0.BK : 93816ac0.frm Page 3 Monday, September 16, 1996 1:21 PM