Help ToolsDell provides a number of tools to assist you. These tools are described in the followingsections.NOTE: Some of the following tools are not always available in all locations outside thecontinental U.S. Please call your local Dell representative for information on availability.World Wide Web on the InternetThe Internet is your most powerful tool for obtaining information about your computer and otherDell products. Through the Internet, you can access most of the services described in thissection, including AutoTech, TechFax, order status, technical support, and product information.From Dell's World Wide Web home page (http://www.dell.com), click the Support icon,and click Support Your Dell. Enter your service tag number (or, if you have one, yourExpress Service Code) and click Submit. If you don't have your service tag number orExpress Service Code available, you can also select support information by system.Everything you need to know about your system is presented on the system support page,including the following tools and information:Technical information — Details on every aspect of your system, including hardwarespecifications.lSelf-diagnostic tools — A system-specific troubleshooting application for resolving manycomputer-related issues by following interactive flowcharts.lDrivers, files, and utilities — The latest drivers and basic input/output system (BIOS)updates to keep your system functioning at its best.lComponent support — Technical information, documentation, and troubleshooting tips fordifferent system components.lOnline communications center — Tool for submitting requests for both technical andnontechnical information on Dell products. Avoid telephone delays by receiving an e-mailresponse to your request for information if your computer is not functioning properly or ifyou have questions regarding your computer's hardware or operation.lDell can be accessed electronically using the following addresses:World Wide Weblhttp://www.dell.com/http://www.dell.com/ap/ (for Asian/Pacific countries only)http://www.euro.dell.com (for Europe only)Help Overview: Dell Latitude LS Portable Computers User's Guidefile:///C|/Documents and Settings/Administrator/De.../New Web/Documentation/LS/LS User's Guide/help.htm (2 of 6) [5/31/2000 9:50:12 AM]