7-2 Installation and Troubleshooting Guide"Dell provides a number of tools to assist you. These tools are described in the follow-ing sections.NOTE: Some of the following tools are not always available in all locations outside thecontinental U.S. Please call your local Dell representative for information onavailability. The Internet is your most powerful tool for obtaining information about your systemand other Dell products. Through the Internet, you can access most of the servicesdescribed in this chapter, including AutoTech, TechFax, order status, technical support,and product information.You can access Dell’s support Web site at http://support.dell.com. To select yourcountry, click the map that appears. The Welcome to support.dell.com page opens.Enter your system information to access help tools and information.You can contact Dell electronically by using the following addresses: World Wide Webhttp://www.dell.com/http://www.dell.com/ap/ (for Asian/Pacific countries only)http://www.euro.dell.com (for Europe only)http://www.dell.com/la (for Latin American countries) Anonymous file transfer protocol (FTP)ftp.dell.com/Log in as user: anonymous, and use your e-mail address as your password. Electronic Support Servicemobile_support@us.dell.comsupport@us.dell.comapsupport@dell.com (for Asian/Pacific countries only)support.euro.dell.com (for Europe only) Electronic Quote Servicesales@dell.comapmarketing@dell.com (for Asian/Pacific countries only) Electronic Information Serviceinfo@dell.com