38 Troubleshooting• If the hard drive is your boot device, ensure that the cables areconnected and that the drive is installed properly and partitioned as aboot device.• Enter the system setup program and ensure that the boot sequenceinformation is correct (see your Service Manual on the Dell Supportwebsite at support.dell.com).NO T I M E R T I C K I N T E R R U P T — A chip on the system board might bemalfunctioning or system board failure (see "Contacting Dell" on page 71 forassistance).N OT IC E – HA R D DR I V E SELF MONITORING SYSTEM H A S R E P O R T E D T H A T AP A R A M E T E R H A S E X C E E D E D I T S N O R M A L O P E R A T I N G R A N G E . DE L L R E C O M M E N D ST H A T Y O U B A C K U P Y O U R D A T A R E G U L A R L Y. A P A R A M E T E R O U T O F R A N G E M A Y O RM A Y N O T I N D I C A T E A P O T E N T I A L H A R D D R I V E P R O B L E M . — S.M.A.R.T error,possible hard drive failure. This feature can be enabled or disabled in BIOS setup.Troubleshooting Software and Hardware ProblemsIf a device is either not detected during the operating system setup or isdetected, but incorrectly configured, you can use the HardwareTroubleshooter to resolve the incompatibility.Windows Vista:1 Click the Windows Vista start button , and click Help and Support.2 Type hardware troubleshooter in the search field and press to start the search.3 In the search results, select the option that best describes the problem andfollow the remaining troubleshooting steps.Windows XP:1 Click Start→ Help and Support.2 Type hardware troubleshooter in the search field and press to start the search.3 In the Fix a Problem section, click Hardware Troubleshooter.4 In the Hardware Troubleshooter list, select the option that best describesthe problem and click Next to follow the remaining troubleshooting steps.