44 TroubleshootingThe following tabs provide additional information for tests run from theCustom Test or Symptom Tree option:Troubleshooting Tips• If you added or removed a part before the problem started, review theinstallation procedures and ensure that the part is correctly installed.• If a peripheral device does not work, ensure that the device is properlyconnected.• If an error message appears on the screen, write down the exact message.This message may help support personnel diagnose and fix the problem(s).• If an error message occurs in a program, see the program’s documentation.Tab FunctionResults Displays the results of the test andany error conditions encountered.Errors Displays error conditions encountered,error codes, and the problem description.Help Describes the test and any requirementsfor running the test.Configuration Displays the hardware configuration forthe selected device.The Dell Diagnostics obtainsconfiguration information for all devicesfrom the system setup program, memory,and various internal tests, and displaysthe information in the device list in theleft pane of the screen.NOTE: The device list may not display the names of allcomponents installed on your computer or all devicesattached to your computer.Parameters Allows you to customize the test, ifapplicable, by changing the testsettings.