Dell Precision KR019 Setup And Quick Reference Manual

Also see for Precision R5400: Brochure Technical guide Specifications Manual Manual

68 Getting HelpProduct InformationIf you need information about additional products available from Dell, or ifyou would like to place an order, visit the Dell website at www.dell.com. Forthe telephone number to call for your region or to speak to a sales specialist,see "Contacting Dell" on page 71.Returning Items for Warranty Repair or CreditPrepare all items being returned, whether for repair or credit, as follows:1 Call Dell to obtain a Return Material Authorization Number, and write thenumber clearly and prominently on the outside of the box.For the telephone number to call for your region, see "Contacting Dell" onpage 71.2 Include a copy of the invoice and a letter describing the reason for thereturn.3 Include a copy of the Diagnostics Checklist (see "Diagnostics Checklist"on page 70), indicating the tests that you have run and any error messagesreported by the Dell Diagnostics (see "Troubleshooting Tips" on page 44).4 Include any accessories that belong with the item(s) being returned(power cables, software media, guides, and so on) if the return is for credit.5 Pack the equipment to be returned in the original (or equivalent) packingmaterials.You are responsible for paying shipping expenses. You are also responsible forinsuring any product returned, and you assume the risk of loss duringshipment to Dell. Collect On Delivery (C.O.D.) packages are not accepted.Returns that are missing any of the preceding requirements will be refused atDell’s receiving dock and returned to you.