Securing Your Computer 135Computer Tracking SoftwareComputer tracking software may enable you to locate your computer if it islost or stolen. The software is optional and may be purchased when you orderyour Dell™ computer, or you can contact your Dell sales representative forinformation about this security feature.NOTE: Computer tracking software may not be available in certain countries.NOTE: If you have computer tracking software and your computer is lost or stolen,you must contact the company that provides the tracking service to report themissing computer.If Your Computer Is Lost or Stolen• Call a law enforcement agency to report the lost or stolen computer.Include the Service Tag in your description of the computer. Ask that acase number be assigned and write down the number, along with thename, address, and phone number of the law enforcement agency. Ifpossible, obtain the name of the investigating officer.NOTE: If you know where the computer was lost or stolen, call a law enforcementagency in that area. If you do not know, call a law enforcement agency where youlive.• If the computer belongs to a company, notify the security office of thecompany.• Contact Dell customer service to report the missing computer. Provide thecomputer Service Tag, the case number, and the name, address, and phonenumber of the law enforcement agency to which you reported the missingcomputer. If possible, give the name of the investigating officer.The Dell customer service representative will log your report under thecomputer Service Tag and record the computer as missing or stolen. Ifsomeone calls Dell for technical assistance and gives your Service Tag, thecomputer is identified automatically as missing or stolen. The representativewill attempt to get the phone number and address of the caller. Dell will thencontact the law enforcement agency to which you reported the missingcomputer.
