Troubleshooting 155R E S T A R T T H E C O M P U T E R A N D T R Y T H E S C A N N E R A G A I NC H E C K T H E C A B L E C O N N E C T I O N S• See the scanner documentation for information on cable connections.• Ensure that the scanner cables are securely connected to the scanner and thecomputer.V E R I F Y T H A T T H E S C A N N E R I S R E C O G N I Z E D B Y M I C R O S O F T W I N D O W SWindows XP:1 Click Start→ Control Panel→ Printers and Other Hardware→ Scanners andCameras.2 If your scanner is listed, Windows recognizes the scanner.Windows Vista:1 Click Start → Control Panel→ Hardware and Sound→ Scanners and Cameras.2 If the scanner is listed, Windows recognizes the scanner.R E I N S T A L L T H E S C A N N E R D R I V E R — See the scanner documentation forinstructions.Sound and Speaker ProblemsCAUTION: Before you begin any of the procedures in this section, follow thesafety instructions in theProduct Information Guide.No sound from speakersNOTE: The volume control in MP3 and other media players may override theWindows volume setting. Always check to ensure that the volume on the mediaplayer(s) has not been turned down or off.C H E C K T H E S P E A K E R C A B L E C O N N E C T I O N S — Ensure that the speakers areconnected as shown on the setup diagram supplied with the speakers. If you purchaseda sound card, ensure that the speakers are connected to the card.E N S U R E T H A T T H E S P E A K E R S A R E T U R N E D O N — See the setup diagram suppliedwith the speakers. If your speakers have volume controls, adjust the volume, bass, ortreble to eliminate distortion.A D J U S T T H E W I N D O W S V O L U M E C O N T R O L — Click or double-click the speaker iconin the lower-right corner of your screen. Ensure that the volume is turned up and thatthe sound is not muted.D I S C O N N E C T H E A D P H O N E S F R O M T H E H E A D P H O N E C O N N E C T O R — Sound from thespeakers is automatically disabled when headphones are connected to the computer’sfront-panel headphone connector.
