42 Quick Reference GuideSee "System Setup" in your User’s Guide to review your computer’sconfiguration information, and ensure that the device that you want to testdisplays in System Setup and is active.NOTE: The Dell Diagnostics works only on Dell computers.NOTE: Print the following procedures before you run the Dell diagnostics.Starting the Dell Diagnostics From Your Hard DriveThe Dell Diagnostics is located on a separate diagnostic utility partition onyour hard drive.NOTE: If your computer cannot display a screen image, see "Contacting Dell" inyour User’s Guide.1 Turn on (or restart) your computer.2 When the DELL logo appears, press immediately.NOTE: Keyboard failure may result when a key is held down for extendedperiods of time. To avoid possible keyboard failure, press and release ineven intervals to open the Boot Device Menu.NOTE: If at any time a message appears stating that no diagnostics utilitypartition has been found, run the Dell Diagnostics from your Drivers andUtilities disc (see "Starting the Dell Diagnostics From the Drivers andUtilities Disc" on page 43).If you wait too long and the operating system logo appears, continue towait until you see the Microsoft Windows desktop, then shut down yourcomputer and try again.3 At the Boot Device Menu, use the up- and down-arrow keys or press theappropriate number on the keyboard to highlight Boot to Utility Partition,and then press .NOTE: The Quickboot feature changes the boot sequence for the currentboot only. Upon restart, the computer boots according to the boot sequencespecified in System Setup.4 At the Dell Diagnostics Main Menu, left-click with the mouse, or press and then , to select the test you want to run (see "DellDiagnostics Main Menu" on page 44).NOTE: Write down any error codes and problem descriptions exactly as theyappear and follow the instructions on the screen.