Quick Reference Guide 45The following tabs provide additional information for tests run from theCustom Test or Symptom Tree option:TroubleshootingFollow these tips when you troubleshoot your computer:• If you added or removed a part before the problem started, review theinstallation procedures and ensure that the part is correctly installed.• If a peripheral device does not work, ensure that the device is properlyconnected.• If an error message appears on the screen, write down the exact message.This message may help support personnel diagnose and fix the problem(s).• If an error message occurs in a program, see the program’s documentation.NOTE: The procedures in this document were written for the Windows defaultview, and may not apply if you set your Dell computer to the Windows Classic view.Tab FunctionResults Displays the results of the test and any error conditionsencountered.Errors Displays error conditions encountered, error codes, and theproblem description.Help Describes the test and any requirements for running thetest.Configuration(Custom Test only)Displays the hardware configuration for the selected device.The Dell Diagnostics obtains configuration information forall devices from System Setup, memory, and variousinternal tests, and it displays the information in the devicelist in the left pane of the screen.NOTE: The device list may not display the names of all thecomponents installed on your computer or all devicesattached to your computer.Parameters(Custom Test only)Allows you to customize the test, if applicable, by changingthe test settings.
