Back to Contents PageSolving ProblemsDell Precision™ Workstation 370 User's GuideTroubleshooting TipsBattery ProblemsCard ProblemsCard Fan ProblemsDrive ProblemsE-Mail, Modem, and Internet ProblemsIEEE 1394 Device ProblemsKeyboard ProblemsLockups and Software ProblemsMemory ProblemsMouse ProblemsNetwork ProblemsPower ProblemsPrinter ProblemsSerial or Parallel Device ProblemsSound and Speaker ProblemsVideo and Monitor ProblemsTroubleshooting TipsFollow these tips when you troubleshoot your computer:If you added or removed a part before the problem started, review the installation procedures and ensure that the partis correctly installed.If a peripheral device does not work, ensure that the device is properly connected.If an error message appears on the screen, write down the exact message. This message may help technical supportpersonnel diagnose and fix the problem(s).If an error message occurs in a program, see the program's documentation.Battery ProblemsFill out the Diagnostics Checklist as you complete these checks.CAUTION: There is a danger of a new battery exploding if it is incorrectly installed. Replace the batteryonly with the same or equivalent type recommended by the manufacturer. Discard used batteriesaccording to the manufacturer's instructions.CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located inthe Product Information Guide.Replace the battery — If you have to repeatedly reset time and date information after turning on thecomputer, or if an incorrect time or date displays during start-up, replace the battery. See "Replacing theBattery." If the battery still does not work properly, contact Dell.Card Problems
