Dell Precision Workstation 370 User's & Service Manual

Also see for Precision 370 DHM: Quick reference guide Quick reference guide Quick reference guide

Contents

Dell Precision Workstation 370 User's & Service Manual Manual pdf 115 page image

Fill out the Diagnostics Checklist as you complete these checks.Ensure that Microsoft® Windows® recognizes the drive — Click the Start button and click MyComputer. If the floppy, CD, or DVD drive, is not listed, perform a full scan with your antivirus software tocheck for and remove viruses. Viruses can sometimes prevent Windows from recognizing the drive.Test the drive —Insert another floppy disk, CD, or DVD to eliminate the possibility that the original one is defective.Insert a bootable floppy disk and restart the computer.Clean the drive or disk — See "Cleaning Your Computer."Check the cable connectionsCheck for Software and Hardware ConflictsRun the Dell DiagnosticsCD and DVD drive problemsNOTE: High-speed CD or DVD drive vibration is normal and may cause noise, which does not indicate a defect in thedrive or the CD or DVD.NOTE: Because of different regions worldwide and different disc formats, not all DVD titles work in all DVD drives.Adjust the Windows volume control —Click the speaker icon in the lower-right corner of your screen.Ensure that the volume is turned up by clicking the slidebar and dragging it up.Ensure that the sound is not muted by clicking any boxes that are checked.Check the speakers and subwoofer — See "Sound and Speaker Problems."Problems writing to a CD/DVD-RW driveClose other programs — The CD/DVD-RW drive must receive a steady stream of data whenwriting. If the stream is interrupted, an error occurs. Try closing all programs before you write tothe CD/DVD-RW.Turn off Standby mode in Windows before writing to a CD/DVD-RW disc — See your computerdocumentation for information on Power Management modes.Hard drive problemsRunning the Dell IDE Hard Drive Diagnostics —The Dell IDE Hard Drive Diagnostics is a utility that tests the hard drive to troubleshoot or confirm a harddrive failure.1. Turn on your computer (if your computer is already on, restart it).2. When F2 = Setup appears in the upper-right corner of the screen, press .3. Follow the instructions on the screen.