Dell Precision Workstation 370 User's & Service Manual

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Contents

Dell Precision Workstation 370 User's & Service Manual Manual pdf 119 page image

XP operating system environments.1. Click the Start button, point to All Programs→ Accessories, and then click Program CompatibilityWizard.2. In the welcome screen, click Next.3. Follow the instructions on the screen.A solid blue screen appearsTurn the computer off — If you are unable to get a response by pressing a key on your keyboard ormoving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off.Then restart your computer.Other software problemsCheck the software documentation or contact the software manufacturer for troubleshootinginformation —Ensure that the program is compatible with the operating system installed on your computer.Ensure that your computer meets the minimum hardware requirements needed to run the software. Seethe software documentation for information.Ensure that the program is installed and configured properly.Verify that the device drivers do not conflict with the program.If necessary, uninstall and then reinstall the program.Back up your files immediatelyUse a virus-scanning program to check the hard drive, floppy disks, or CDsSave and close any open files or programs and shut down your computer through the Start menuRun the Dell Diagnostics — If all tests run successfully, the error condition is related to a software problem.Memory ProblemsFill out the Diagnostics Checklist as you complete these checks.CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located inthe Product Information Guide.If you receive an insufficient memory message —Save and close any open files and exit any open programs you are not using to see if that resolves theproblem.See the software documentation for minimum memory requirements. If necessary, install additionalmemory. See Installing Memory.Reseat the memory modules to ensure that your computer is successfully communicating with thememory. See Memory.Run the Dell Diagnostics.If you experience other memory problems —Reseat the memory modules to ensure that your computer is successfully communicating with thememory. See Memory.Ensure that you are following the memory installation guidelines. See Installing Memory.