424 | Jam/Alignment ProblemsBypass Tray Misfeed JamRegi Jam (Exit Sensor On JAM)4 Use print media that is not damp.Does this solve your problem?The task is complete. Go to action 3a.Action Yes NoAction Yes No1 Ensure that the tray is properly inserted.Does this solve your problem?The task is complete. Proceed to theactioncorresponding to thetype of the printmedia being used:• Thick - 2a• Thin - 2b• Coated - 2c• Envelope - 2dIf using paper otherthan the above, goto action 2d, 2e.2a Use thick paper that is 216 g/m2 or less.Does this solve your problem?The task is complete. Go to action 3a.2b Use thin paper that is 60 g/m 2 or more.Does this solve your problem?The task is complete. Go to action 3a.2c Load coated paper one sheet at a time.Does this solve your problem?The task is complete. Go to action 3b.2d Ensure that the envelope is properly loaded in the tray.Does this solve your problem?The task is complete. Go to action 3c.2e Is the print media damp? Go to action 3d. Go to action 3a.3a Fan the print media.Does this solve your problem?The task is complete. Go to action 3b.3b Wipe the pick up roller, retard roller, and feed roller inthe tray with a cloth moistened with water.Does this solve your problem?The task is complete. Go to action 4b.3c If the envelope is deformed, correct it or use anotherenvelope.Does this solve your problem?The task is complete. Go to action 3a.3d Turn over the print media.Does this solve your problem?The task is complete. Go to action 4a.4a Use print media that is not damp.Does this solve your problem?The task is complete. Go to action 3a.4b Replace the drum cartridges.Does this solve your problem?The task is complete. Contact Dell.Action Yes No1 Ensure that the fusing unit is installed properly.Does this solve your problem?The task is complete. Go to action 2.
