Dell TrueMobile 1300 Owner's Manual

Also see for TrueMobile 1300: Specifications User guide

Contents

Dell TrueMobile 1300 Owner's Manual Manual pdf 64 page image

64 Solving ProblemsKeyboard ProblemsCAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the ProductInformation Guide.NOTE: Use the integrated keyboard when running the “Dell Diagnostics” or the system setup program. When youattach an external keyboard, the integrated keyboard remains fully functional.External Keyboard problemsNOTE: When you attach an external keyboard, the integrated keyboard remains fully functional.CH E C K T H E K E Y B O A R D C A B L E — Shut down the computer. Disconnect the keyboard cable and check it fordamage, and firmly reconnect the cable.If you are using a keyboard extension cable, disconnect it and connect the keyboard directly to thecomputer.CH E C K T H E E X T E R N A L K E Y B O A R D —1 Shut down the computer, wait 1 minute, and turn it on again.2 Verify that the numbers, capitals, and scroll lock lights on the keyboard blink during the boot routine.3 From the Windows desktop, click the Start button→ Programs→ Accessories, and click Notepad.4 Type some characters on the external keyboard and verify that they appear on the display.If you cannot verify these steps, you may have a defective external keyboard.TO V E R I F Y T H A T T H E P R O B L E M I S W I T H T H E E X T E R N A L K E Y B O A R D , C H E C K T H E I N T E G R A T E D K E Y B O A R D —1 Shut down the computer.2 Disconnect the external keyboard.3 Turn on the computer.4 From the Windows desktop, click the Start button→ Programs→ Accessories, and click Notepad.5 Type some characters on the internal keyboard and verify that they appear on the display.If the characters appear now but did not with the external keyboard, you may have a defective externalkeyboard. See “Contacting Dell.”RU N T H E K E Y B O A R D D I A G N O S T I C S T E S T S — Run the PC-AT Compatible Keyboards tests in the DellDiagnostics. See “Dell Diagnostics.” If the tests indicate a defective external keyboard, see “ContactingDell.”Unexpected charactersDI S A B L E T H E N U M E R I C K E Y P A D — Press to disable the numeric keypad if numbers are displayedinstead of letters. Verify that the numbers lock light is not lit.book.book Page 64 Thursday, September 22, 2005 8:08 AM