Solving Problems 69VE R I F Y T H A T T H E P R I N T E R I S R E C O G N I Z E D B Y WI N D O W S —1 Click the Start button, click Control Panel, and then click Printers and Other Hardware.2 Click View installed printers or fax printers.If the printer is listed, right-click the printer icon.3 Click Properties and click the Ports tab. For a USB printer, ensure that the Print to the followingport(s): setting is USB.RE I N S T A L L T H E P R I N T E R D R I V E R — See the printer documentation for instructions.Scanner ProblemsCAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the ProductInformation Guide.NOTE: If you need technical assistance for your scanner, contact the scanner’s manufacturer.CH E C K T H E P R I N T E R D O C U M E N T A T I O N — See the printer documentation for setup and troubleshootinginformation.CH E C K T H E S C A N N E R D O C U M E N T A T I O N — See the scanner documentation for setup and troubleshootinginformation.UN L O C K T H E S C A N N E R — Ensure that your scanner is unlocked if it has a locking tab or button.RE S T A R T T H E C O M P U T E R A N D T R Y T H E S C A N N E R A G A I N .CH E C K T H E C A B L E C O N N E C T I O N S —• See the scanner documentation for cable connection information.• Ensure that the scanner cables are securely connected to the scanner and the computer.VE R I F Y T H A T T H E S C A N N E R I S R E C O G N I Z E D B Y MI C R O S O F T WI N D O W S —1 Click the Start button, click Control Panel, and then click Printers and Other Hardware.2 Click Scanners and Cameras.If your scanner is listed, Windows recognizes the scanner.RE I N S T A L L T H E S C A N N E R D R I V E R — See the scanner documentation for instructions.Sound and Speaker ProblemsCAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the ProductInformation Guide.No sound from integrated speakersAD J U S T T H E WI N D O W S V O L U M E C O N T R O L — Double-click the speaker icon in the lower-right corner of yourscreen. Ensure that the volume is turned up and that the sound is not muted. Adjust the volume, bass, ortreble controls to eliminate distortion.book.book Page 69 Thursday, September 22, 2005 8:08 AM