3 Press to turn the printer back on.Paper jam in the duplex unitNote: The parts inside the printer are sensitive. Avoid unnecessarily touching these parts while clearing jams.1 Push down the duplex latches and pull out the duplex unit.CAUTION—POTENTIAL INJURY: The area behind the duplex cover has protruding ribs as part of the paperpath. To avoid injury, use caution when accessing this area for clearing a paper jam.2 Firmly grasp the paper, and then gently pull it out.Note: Be careful not to tear the paper while removing it.3 Reinsert the duplex unit.4 Touch DONE or press , depending on your printer model.5 From your computer, resume the print job.Troubleshooting95