Paper or specialty media misfeedsThese are possible solutions if paper or specialty media misfeeds or skews, or if multiple sheets feed or stick together.Try one or more of the following:C HECK PAPER CONDITIONUse only new, unwrinkled paper.C HECK PAPER LOADING• Load a smaller amount of paper into the printer.• Load paper with the print side faceup. (If you are not sure which side is the printable side, see the instructionsthat came with the paper.)• Check the loading instructions for your paper or specialty media.REMOVE EACH PAGE AS IT IS PRINTEDADJUST THE PAPER GUIDES TO FIT THE LOADED PAPERPrint troubleshooting• “Poor quality at the edges of the page” on page 96• “Streaks or lines on printed image” on page 97• “Print speed is slow” on page 98• “Computer slows down when printing” on page 98Poor quality at the edges of the pageIf the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:C HECK MINIMUM PRINT SETTINGSUnless you are using the borderless feature, use these minimum print margin settings:• Left and right margins:– 6.35 mm (0.25 in.) for letter-size paper– 3.37 mm (0.133 in.) for all paper sizes except letter• Top margin: 1.7 mm (0.067 in.)• Bottom margin: 12.7 mm (0.5 in.)SELECT THE BORDERLESS PRINT FEATUREFor Windows users1 With a document or photo open, click File > Print.2 Click Properties, Preferences, Options, or Setup.Troubleshooting96
