Troubleshooting 11112TroubleshootingDell Technical Update ServiceThe Dell Technical Update service provides proactive e-mail notification ofsoftware and hardware updates for your computer. The service is free and canbe customized for content, format, and how frequently you receivenotifications.To enroll for the Dell Technical Update service, go tosupport.dell.com/technicalupdate.Dell DiagnosticsCAUTION: Before you begin any of the procedures in this section, follow thesafety instructions in theProduct Information Guide.When to Use the Dell DiagnosticsIf you experience a problem with your computer, perform the checks in"Lockups and Software Problems" on page 130 and run the Dell Diagnosticsbefore you contact Dell for technical assistance.It is recommended that you print these procedures before you begin.NOTE: The Dell Diagnostics only operates on Dell computers.Enter the system setup program, review your computer’s configurationinformation, and ensure that the device you want to test displays in thesystem setup program and is active (see "Using the System Setup Program" onpage 175).Start the Dell Diagnostics from your hard drive or from your Drivers andUtilities media (see "Drivers and Utilities Media" on page 13).Starting the Dell Diagnostics From Your Hard DriveThe Dell Diagnostics is located on a hidden diagnostic utility partition onyour hard drive.