118 TroubleshootingDell PC CheckupDell PC Checkup is a troubleshooting and diagnostic tool that providescustomized scanning and testing of your Dell computer. PC Checkup verifieswhether your hardware is working properly and provides automated fixes forcommon configuration concerns. It is recommended that you run PCCheckup on a regular basis or before contacting Dell for assistance. Theapplication creates a detailed report that Dell technicians can use to resolveyour issue quickly.Dell Network AssistantDesigned specifically for users of Dell™ computers, the Dell NetworkAssistant helps simplify the setup, monitoring, troubleshooting, and repair ofyour network.Dell Network Assistant provides the following features:• Consolidated setup, alerting, and device status• Simplified tracking of networked devices through a visual display ofnetwork status• Proactive troubleshooting and repair of network problems• Tutorials, setup wizards, and frequently asked questions (FAQs) toenhance understanding of networking principlesTo access Dell Network Assistant:1 Click the Dell Support Center icon on your computer’s desktop.2 Click Self Help→ Network /Internet→ Network Management.DellConnectDellConnect is a simple online access tool that allows a Dell service andsupport associate to access your computer through an Internet connection,diagnose the problem, and repair it. The associate works with your permissionunder your supervision, and you can work with Dell’s associate during thetroubleshooting session.To use this service, you must have an Internet connection and your Dellcomputer must be under warranty. DellConnect is also available for a feethrough "Dell On Call."
