148 Troubleshooting3 In the Fix a Problem section, click Hardware Troubleshooter.4 In the Hardware Troubleshooter list, select the option that best describesthe problem and click Next to follow the remaining troubleshooting steps.Windows Vista:1 Click the Windows Vista Start button and click Help and Support.2 In the Find an answer section, click Troubleshooting.ORType hardware troubleshooter in the search field, and then press.3 In the search results, select the option that best describes the problem andfollow the remaining troubleshooting steps.NOTE: If you do not find the answer in the items categorized inTroubleshooting, you can get online help by typing your question in the SearchHelp field at the top of the window.Restoring Your Microsoft ® Windows Vista ®Operating SystemYou can restore your Windows Vista operating system in the following ways:• Windows Vista includes the Backup and Restore Center to create backupsof important files on your computer or to back up the entire hard drive.You can then restore your operating system or files if needed.• Microsoft Windows System Restore returns your hard drive to an earlieroperating state without affecting data files. Use System Restore as the firstsolution for restoring your operating system and preserving data files. Forinstructions, see "Using Microsoft Windows System Restore" on page 154.• Dell Factory Image Restore restores your hard drive to the operating stateit was in when you purchased the computer. Dell Factory Image Restorepermanently deletes all data on the hard drive and removes anyapplications installed after you received the computer. Use Factory ImageRestore only if System Restore did not resolve your operating systemproblem.