180If a problem should arise,first check the following.1. Are the connections correct?2. Have you operated the receiver according to the Operating Instructions?3. Are the speakers, and other connected components operating properly?If this unit is not operating properly, check the items listed in the table below. Should the problem persist, there may be a malfunction.Disconnect the power immediately and contact your store of purchase.Symptom Cause Measures PageDISPLAY not lit and sound not producedwhen power switch set to on.• Power supply cord not plugged in securely. • Check the insertion of the power supply cord plug. 11DISPLAY lit but sound not produced.• Speaker cords not securely connected.• FUNCTION knob position is not appropriate.• Volume control set to minimum.• MUTING is on.• No digital signal is being input.• Connect securely.• Switch to the proper position.• Turn volume up to suitable level.• Switch off MUTING.• Properly select a digital signal input source.22, 2312913013360, 61Nothing is displayed on monitor.• AVC-A1XVA’s video output jacks and monitor’sinput jacks are not properly connected.• Monitor’s input setting is wrong.• The VIDEO OFF mode is set.• The PURE DIRECT mode is set.• The resolution of the monitor device connectedto the component monitor output connectordoes not match the AVC-A1XVA’s resolution.• Check that the connections are correct.• Set the TV’s input selector to the jacks to whichvideo signals are connected.• Set the VIDEO ON mode.• Set a surround mode other than the PURE DIRECTmode.• Use the SCALE button on the main unit or theremote control unit to check the resolution setting.11 ~ 16—132132135No DTS sound is produced.• DVD player’s audio output setting is not set to bitstream.• DVD player is not DTS-compatible.• AVC-A1XVA’s input setting is set to analog.• Make the DVD player’s initial settings.• Use a DTS-compatible player.• Set to AUTO or DTS.——129Copying from DVD to VCR is notpossible.• Copying between a source such as DVD and aVCR is not usually possible, as DVDs are oftenencoded with copy-protection signals thatprevent VCR recording.• Copying is not possible. —No sound is produced from subwoofer.• Subwoofer’s power is not on.• Subwoofer’s initial setting is set to “NO”.• Subwoofer’s output is not connected.• Turn on the power.• Set the setting to “YES”.• Connect properly.—49, 5023, 98,99No test tones are produced. • Surround mode is set to a mode other thanDolby Surround.• Set to Dolby Surround. —No sound is produced from surroundspeakers.• Surround mode is set to “STEREO”. • Set to a mode other than “STEREO”. —This unit does not operate properly whenRemote control unit is used.• Batteries dead.• Remote control unit too far from this unit.• Obstacle between this unit and Remote controlunit.• Different button is being pressed.• < and > ends of battery inserted in reverse.• Replace with new batteries.• Move closer.• Remove obstacle.• Press the proper button.• Insert batteries properly.116116116—116Ultra2 Cinema / THX Music Mode / THXGames Mode cannnot be set.• Surround back speaker set to 1. • Connect two surround back speakers. 32, 49,50, 6016 TROUBLESHOOTINGAn image is not projected with anHDMI/DVI-D connection.• AVC-A1XVA’s HDMI/DVI-D output jacks andmonitor’s input jacks are not properly connected.• No HDMI/DVI-D signal is being input.• The connected monitor equipment or otherequipments do not spport HDCP.• The settings of “MONITOR SELECT” is notappropriate.• The output format of the connected player(HDMI/DVI-D FORMAT) does not matche thesupported input format of connected monitorequipments.• Check the HDMI/DVI-D connection.• Properly select HDMI or DVI-D signal input source.• The AVC-A1XVA will not output video signal unlessthe other equipment supports HDCP.• Check the settings of “MONITOR SELECT”.• Check whether the output format of theconnected player (HDMI/DVI-D FORMAT)matches the supported input format of connectedmonitor equipments.15, 1670, 7115, 1669, 70,13469, 70The HDMI audio is not output.• The AVC-A1XVA does not play HDMI audiosignals.• The HDMI audio signals are not output from theconnected monitor device.• Set the HDMI audio playback setting at the“HDMI/DVI In Assign” settings to “AMP”.• Set the HDMI audio playback setting at the“HDMI/DVI In Assign” settings to “TV”.69, 7069, 70