Denon AVR-1910 Owner's Manual

Also see for AVR1910 - Multi-Zone Home Theater Receiver: Specifications Specification Capabilites and Compatibilities Service manual Getting started

2Getting Started Connections Playback Remote Control Information SpecificationsENGLISHMulti-ZoneSettings TroubleshootingSymptom Cause Countermeasure PageDolby TrueHD,DTS-HD, DolbyDigital Plus audiois not output.• HDMI is not connected.• Blu-ray Disc player’s audio outputsetting is not set to bitstream.• Blu-ray Disc player is notcompatible with DTS soundplayback.• Connect the HDMI.• Set the Blu-ray Disc player. Fordetails, refer to the Blu-ray Discplayer’s operating instructions.• Use a DTS-compatible player.13––Symptom Cause Countermeasure PageNo sound isproduced fromcenter speaker.• You are playing a monaural source(TV, etc.) in the “STANDARD”(Dolby/DTS Surround) mode.• The mode is set to somethingother than “STANDARD” (Dolby/DTS Surround).42No soundis producedfrom surroundspeakers.• The surround mode is set to“STEREO”, “DIRECT” or “PUREDIRECT”.• Set to a surround playbackmode.42, 43No sound isproduced fromsurround backspeaker.• The surround back speaker’spower amplifier is assigned to adifferent channel.• “S.Back” setting is set to“None”.• The “Parameter” – “SurroundParameter” – “Surround Back”settings are “OFF”.• Surround mode not set to a modefor 6.1- or 7.1-channel playback.• Check the setting and change itas necessary.• Set to something other than“None”.• Please set “Parameter”– “Surround Parameter”– “Surround Back” to settingsother than “OFF”.• Select a surround playbackmode.25264542No sound isproduced fromsubwoofer.• Subwoofer’s power not turnedon.• The “Subwoofer” setting at“Speaker Config.” is set to “No”.• The subwoofer is not properlyconnected.• The subwoofer’s volume isturned off.• Turn on the subwoofer’s power.• Set to “Yes”.• Check the connections.• Adjust the subwoofer’s volumeto an appropriate level.–251150DTS sound is notoutput.• Blu-ray Disc player / DVD player’saudio output setting is not set tobitstream.• Blu-ray Disc player / DVD player isnot compatible with DTS soundplayback.• The AVR-1910’s “Decode Mode”setting is set to “PCM”.• Set the Blu-ray Disc player / DVDplayer. For details, refer to theBlu-ray Disc player / DVD player’soperating instructions.• Use a DTS-compatible player.• Set to the “Auto” or “DTS”mode.––35HDMI audiosignals are notoutput fromspeakers.• The “Manual Setup” – “HDMISetup” – “HDMI Audio Out”setting is set to “TV”.• Set to “AMP”. 28No sound isoutput fromthe monitorconnectedwith HDMIconnections.• The “Manual Setup” – “HDMISetup” – “HDMI Audio Out”setting is set to “AMP”.• Set to “TV”. 28GAudioHSymptom Cause Countermeasure PageNo pictureappears.• The connections between theAVR-1910 and monitor are faulty.• The monitor’s input setting iswrong.• PURE DIRECT mode is set.• The player is connected usingthe component input connectors,the monitor is connectedusing the video (yellow) outputconnectors.• Check the connections.• Set properly.• Cancel the PURE DIRECT mode.• High definition (1080i/720p) andprogressive (480p/576p) videosignals are not down-converted.Set the player to interlace(480i/576i) signals.13 ~ 16–43–Picture cannot berecorded.• Input source does not matchrecorder’s video connectionconnector (video).• The video conversion functiondoes not work for the RECOUT connectors. Match theinput source and recorderconnections.15DVDs cannot becopied on a DVR. –• This is not a malfunction. Mostmovie software includes copyprevention signals and cannot becopied.–The menu screenand statusindicators are notdisplayed.• “OFF” is displayed for thestatus.• The main volume display is“OFF”.• The display during tuner operationis “OFF”.• The display during iPod operationis “OFF”.• When viewing HDMI orcomponent video signals via theAVR-1910, the on-screen displayappears when the MENU buttonon the main unit or the MENUbutton on the main remotecontrol unit.• Set “Manual Setup” – “OptionSetup” – “On-Screen Display”– “Text” to “ON”.• Set “Manual Setup” – “OptionSetup” – “On-Screen Display”– “Master Volume” to “Top” or“Bottom”.• Set when “Manual Setup”– “On-Screen Display” – “TunerInformation” is not “OFF”.• Set when “Manual Setup”– “On-Screen Display” – “ iPodInformation” is not “OFF”.930303131GVideoH