www.desatech.com 108660-01E4TROUBLESHOOTINGContinuedWARNING: If you smell gas• Shut off gas supply.• Do not try to light any appliance.• Do not touch any electrical switch; do not use any phone in yourbuilding.• Immediately call your gas supplier from a neighbor’s phone. Fol-low the gas supplier’s instructions.• If you cannot reach your gas supplier, call the fire department.IMPORTANT: Operating fireplace where impurities in air exist may create odors. Cleaningsupplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles,etc., create fumes. These fumes may mix with combustion air and create odors.POSSIBLE CAUSE1. Fireplace burning vaporsfrom paint, hair spray,glues, etc. (See IMPOR-TANT statement above)2. For propane/LP gas, lowfuel supply3. Gas leak. See Warn-ing statement at top ofpage1. Gas leak. See Warn-ing statement at top ofpage. Control valve defective1. Foreign matter betweencontrol valve and burner. Gas leak. See Warn-ing statement at top ofpage1. Improper log placement. Air holes at burner inletblocked3. Burner flame holesblocked4. Improper venting or exces-sive blockage5. Excessive amounts ofembers and pan materialOBSERVED PROBLEMFireplace produces unwant-ed odorsGas odor even when controlknob is in OFF positionGas odor during combus-tionDark residue on logs or insideof fireplaceREMEDY1. Ventilate room. Stop usingodor causing products whilefireplace is running. Contact local propane/LPsupplier3. Locate and correct all leaks(see Gas Line Hook-Up,page 13)1. Locate and correct all leaks(see Gas Line Hook-Up,page 13). Replace control valve1. Take apart gas tubing andremove foreign matter. Locate and correct all leaks(see Gas Line Hook-Up,page 13)1. Properly locate logs. Clean out air holes at burnerinlets. Periodically repeat asneeded3. Remove blockage or replaceburner4. Have the vent system in-spected, including the ter-mination cap. Remove anyrestrictions or obstruction5. Clear excess embers until aminimum gap of 1/" remainsunder the grate