Eaton 9355 Installation And Operation Manual

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Eaton 9355 UPS (20/30kVA) Installation and Operation Manual 164201626—Rev F www.eaton.com/powerquality 89Chapter 14 WarrantyLimited Factory WarrantyThreePhase Eaton UPS ProductsWARRANTOR: The warrantor for the limited warranties set forth herein is Eaton (“Eaton”).LIMITED WARRANTY: This limited warranty (this “Warranty”) applies only to the original end-user (the“End-User”) of the Eaton Three-Phase UPS Products (the “Product”) and cannot be transferred. This Warrantyapplies even in the event that the Product is initially sold by Eaton for resale to an End-User.LIMITED WARRANTY PERIOD: The period covered by this Warranty for Product installed [and currentlylocated] in the fifty (50) United States and the District of Columbia is twelve (12) months from the date ofProduct startup or eighteen (18) months from the date of Product shipment, whichever occurs first, for partscoverage and 90 days from the date of Product startup for labor coverage. The period covered by thisWarranty for Product installed [and currently located] outside of the fifty (50) United States and the District ofColumbia is twelve (12) months from the date of Product startup or eighteen (18) months from the date ofProduct shipment, whichever occurs first, for parts coverage.WHAT THIS LIMITED WARRANTY COVERS: The warrantor warrants that the Eaton three-phase UPSelectronics, Eaton-built accessories, and Eaton-built battery cabinets (individually and collectively, the“Warranted Items”) are free from defects in material and workmanship. If, in the opinion of Eaton, aWarranted Item is defective and the defect is within the terms of this Warranty, Eaton's sole obligation will beto repair or replace such defective item (including by providing service, parts, and labor, as applicable), at theoption of Eaton. The Warranted Item will be repaired or replaced onsite at the End-User's location or suchother location as determined by Eaton. Any parts that are replaced may be new or reconditioned. All partsreplaced by Eaton shall become the property of Eaton.WHAT THIS LIMITED WARRANTY DOES NOT COVER: This Warranty does not cover any defects ordamages caused by: (a) failure to properly store the Product before installation, including the “trickle charge”of batteries no later than the date indicated on the packaging; (b) shipping and delivery of the Product ifshipping is FOB Factory; (c) neglect, accident, fire, flood, lightning, vandalism, acts of God, Customer'sneglect, abuse, misuse, misapplication, incorrect installation; (d) repair or alteration not authorized in writing byEaton personnel or performed by an authorized Eaton Customer Service Engineer or Agent; or (e) impropertesting, operation, maintenance, adjustment, or any modification of any kind not authorized in writing by Eatonpersonnel or performed by an authorized Eaton Customer Service Engineer or Agent.This Warranty is not valid: (a) unless an authorized Eaton Customer Service Engineer (in the USA) or Agent(outside of the USA) performs startup and commissioning of the Product; (b) if the Product is moved to a newlocation by someone other than an authorized Eaton Customer Service Engineer (in the USA) or Agent (outsideof the USA); or (c) if the Product's serial numbers have been removed or are illegible. Any Warranted Itemsrepaired or replaced pursuant to this Warranty will be warranted for the remaining portion of the originalWarranty subject to all the terms thereof. Labor warranty is not provided for Product located outside of thefifty (50) United States or the District of Columbia. Any equipment, parts, or materials included in theProduct and not manufactured by Eaton are warranted solely by the manufacturer of such equipment,parts, or materials and are not included as part of this Warranty. Batteries are not warranted by Eaton.THIS WARRANTY IS THE END-USER'S SOLE REMEDY AND IS EXPRESSLY IN LIEU OF, AND THEREARE NO OTHER EXPRESSED OR IMPLIED GUARANTEES OR WARRANTIES (INCLUDING ANY IMPLIEDWARRANTY OF MERCHANTABILITY OR FITNESS FOR ANY PURPOSE, WHICH ARE EXPRESSLYDISCLAIMED).LIMITATION OF LIABILITY: In no event shall Eaton be liable for any indirect, incidental, special, orconsequential damages of any kind or type whatsoever, or based on any claim or cause of action, howeverdenominated. Eaton shall not be responsible for failure to provide service or parts due to causes beyondEaton's reasonable control. In no case will Eaton's liability under this Warranty exceed the replacement valueof the Warranted Items.END-USER'S OBLIGATIONS: In order to receive the benefits of this Warranty, the End-User must use theProduct in a normal way, follow the Product's user's guide, and protect against further damage to the Productif there is a covered defect.

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