GE CBP400 Owner's Manual

Before you call for service… GEAppliances.caTroubleshooting TipsSave time and money! Review the charts on the followingpages first and you may not need to call for service.Problem Possible Causes What To DoRadiant CooktopsSurface units will not Improper cookware • Use pans which are flat and match the diametermaintain a rolling boil being used. of the surface unit selected.or cooking is notfast enoughSurface units do A fuse in your home may be • Replace the fuse or reset the circuit breaker.not work properly blown or the circuit breakertripped.Cooktop controls • Check to see the correct control is set for the surfaceimproperly set. unit you are using.Scratches (may appear Incorrect cleaning • Scratches are not removable. Tiny scratches will becomeas cracks) on cooktop methods being used. less visible in time as a result of cleaning.glass surface Cookware with rough bottoms • To avoid scratches, use the recommended cleaningbeing used or coarse particles procedures. Make sure bottoms of cookware are clean(salt or sand) were between before use, and use cookware with smooth bottoms.the cookware and the surfaceof the cooktop.Cookware has been slidacross the cooktop surface.Areas of discoloration Food spillovers not cleaned • See the Cleaning the glass cooktop section.on the cooktop before next use.Hot surface on a model • This is normal. The surface may appear discoloredwith a light-colored glass when it is hot. This is temporary and will disappearcooktop. as the glass cools.Plastic melted to Hot cooktop came into • See the Glass surface―potential for permanent damagethe surface contact with plastic placed section in the Cleaning the glass cooktop section.on the hot cooktop.Pitting (or indentation) Hot sugar mixture spilled • Call a qualified technician for replacement.of the cooktop on the cooktop.Frequent cycling Improper cookware • Use only flat cookware to minimize cycling.off and on of being used.surface units35Safety Instructions Operating Instructions Care and Cleaning Troubleshooting Tips Consumer SupportSurface indicator lights The self-clean cycle has During a self-clean cycle, the surface units will notturn on, but surface units been set. work Press the OFF pad to stop the self-clean cycledo not work or wait until the self-clean cycle is finished to setand use the surface units See the About the radiantsurface units sectionSurface unit stops This is normal. The unitglowing when turned is still on and hot.to a lower setting