D.20 RIO - HARDWARE USER’S MANUAL GE Information 11D.20 RIO Distributed I/O ControllerProduct SupportProduct SupportIf you need help with any aspect of your GE Digital Energy product, you have a few options.Search technical supportThe GE Digital Energy Web site provides fast access to technical information, such asmanuals, release notes and knowledge base topics at:http://www.gedigitalenergy.comContact customer supportThe GE Digital Energy Customer Service Center is open 24 hours a day, seven days a weekfor you to talk directly to a GE representative.In the U.S. and Canada, call toll-free: 1 800 547 8629International customers, please call: + 1 905 927 7070Or e-mail to multilin.tech@ge.comHave the following information ready to give to Customer Service:• Ship to address (the address that the product is to be returned to)• Bill to address (the address that the invoice is to be sent to)• Contact name• Contact phone number• Contact fax number• Contact e-mail address• Product number / serial number• Description of problemThe Customer Service centre will provide you with a case number for your reference.
