Troubleshooting TipsSave time and money! Review the charts on the followingpages first and you may not need to call for service.Before you call for service…38Problem Possible Causes What to DoWater filter indicated as installedincorrectly or a leak is present on LCDscreen.Water filter installed backward or isleaking.Check for leak. If no leak is present,remove filter/bypass plug, rotate 180°and reinstall.Water filter indicator lightremains lit after replacing filterFilter timer has not been reset or filteris installed backward.Internal Dispense models:-Press and hold reset button for 3 secondsExternal Dispense models:-Remove filter and rotate 180 degreesand reinstall.Water filter indicator light is not lit This is normal. This indicator will turnon to tell you that you need to replacethe filter soon.See About the Water Filter for moreinformation.Handle is loose/handle has a gap. Handle needs adjusting See Attach Fresh Food Handle andAttach the Freezer Handle sections fordetailed instructions.Refrigerator beeping This is door alarm -Turn off or disable with door closed-If door open and alarm is sounding, youcan only snooze the alarmNot cooling The cooling system is off See About Controls.Water has poor taste/odor* Water dispenser has not been usedfor a long timeDispense water, until all water in systemis replenished.Water in glass is warm* Normal when refrigerator is firstinstalledWait 24 hours for the refrigerator tocompletely cool down.Water dispenser has not been usedfor a long timeDispense water, until all water in systemis replenishedWater system has drained Allow several hours for replenishedsupply to chillWater dispenser does not work* Water supply line turned off or notconnectedSee Installing the Water LineWater filter clogged or filter/bypassplug not installedReplace filter cartridge or remove filterand install bypass plugAir may be trapped in the watersystemPress the dispenser arm for at least 5minutes.Water in reservoir is frozen becausethe controls are set too coldSet the refrigerator control to a warmersetting and wait 24 hours. If the waterdoes not dispense after 24 hours, call forserviceWater spurting from dispenser* Newly installed filter cartridge Run water from the dispenser for 5minutes (about 2 gallons)*Select Models Only