42en After-sales servicePower cutYour appliance can bridge a power cut of a fewseconds. Operation continues.If the power cut was for a longer period and theappliance was in operation, a message appears in thedisplay. Operation is interrupted.Set the function selector to 0, then the appliance can beoperated again as usual.Demo modeThe ° symbol appears on the display when theappliance is in demo mode. The appliance will not heatup.Briefly disconnect the appliance from the mains (switchoff the household fuse or the circuit breaker in the fusebox). Then deactivate demo mode in the basic settingswithin 3 minutes. ~ "Basic settings" on page 334After-sales serviceAfter-salesserviceOur after-sales service is there for you if your applianceneeds to be repaired. We will always find an appropriatesolution, also in order to avoid after-sales personnelhaving to make unnecessary visits.E number and FD numberWhen calling us, please give the full product number (Eno.) and the production number (FD no.) so that we canprovide you with the correct advice. The rating platebearing these numbers can be found when you open theappliance door.To save time, you can make a note of the number of yourappliance and the telephone number of the after-salesservice in the space below, should it be required.Please note that a visit from an after-sales serviceengineer is not free of charge, even during the warrantyperiod.Please find the contact data of all countries in theenclosed customer service list.To book an engineer visit and product adviceTrust the expertise of the manufacturer, and restassured that the repair will be carried out by trainedservice technicians using original spare parts for yourdomestic appliance.Steaming is not possible Build-up of limescale in the appliance.Appliance must be descaled to avoiddamage to the applianceStarting the descalingprogram~ "Descaling programme"on page 39The appliance is not producing steamproperlyLimescale has formed in the appliance Start the descaling programmeThe lighting is not working The lighting is defective Call the after-sales serviceError message "Exxx" If an error message is displayed, turn thefunction selector to 0; if the display goes out,there was a non-recurring problem. If the erroroccurs repeatedly or the display remains on,please contact the after-sales service andinform them of the error code.=1U)'(1U7\SHE no. FD no.After-sales service OGB 0344 892 8988Calls charged at local or mobile rate.IE 01450 26550.03 € per minute at peak.Off peak 0.0088 € per minute.AU 1300 368 339NZ 09 477 0492