H3C S5120-9P-SI Installation Manual

Contents

H3C S5120-9P-SI Installation Manual Manual pdf 69 page image

61Maintenance and troubleshootingFile loading failureIf file loading fails, the system runs steadily by using the original system files. In this case, check whetherthe physical ports are properly connected.• If not, reconnect them correctly and restart the loading procedure.• If so, view the loading procedure information displayed on the HyperTerminal to check for inputerrors. If there is any input error, restart the loading procedure with correct input.Common input errors include:• Failure to set the baud rate of the HyperTerminal to 9,600 bps when loading files at a baud rateother than 9,600 bps through XMODEM.• Entering an incorrect IP address, software name, or path of the TFTP server when using TFTP.• Entering an incorrect IP address, software name, username, or password when using FTP.If file loading fails when there are neither physical connection problems nor input errors, please contactyour sales agent for help.Password lossUser password lossIf you forget the user password, you can enter the Boot ROM menu:BOOT MENU1. Download application file to flash2. Select application file to boot3. Display all files in flash4. Delete file from flash5. Modify BootRom password6. Enter BootRom upgrade menu7. Skip current system configuration8. Set BootRom password recovery9. Set switch startup mode0. RebootEnter your choice(0-9):Enter 7, and then restart the switch. After the switch is restarted, the user password is removed.Boot ROM password lossPlease contact your sales agent.