63• The RPS power input is normal.NOTE:If the cause cannot be located in the preceding steps and the problem persists, contact your local salesagent or service engineer.Configuration terminal failureAfter the switch is powered on and the system is normal, the booting information will be displayed on theconfiguration terminal. If the configuration system has any faults, there will not be any screen display atthe configuration terminal or the displayed characters will be totally illegible.Troubleshooting when there is no terminal displayIf there is no output information after the configuration is powered on, please check whether:• The power supply is normal• The console cable is properly connectedIf no problems are found after the above-mentioned items have been checked, the cause may lie in theconsole cable or the settings of the terminal (such as HyperTerminal) parameters. Please perform thecorresponding check.Troubleshooting when the terminal display is illegibleIf there is illegible display at the configuration terminal, the cause might lie in the parameter setting errorat the terminal (such as HyperTerminal). Verify the following terminal parameter (such as hyper terminal)settings:• Baud rate: 9,600• Data bits: 8• Parity: none• Stop bits: 1• Flow control: none• Emulation: VT100.