Symptom ActionThe system stopped and an indicator isdisplayed on the system console and aneight-digit error code is not displayed.If the POST indicator represents:v A keyboard, record error code M0KBD000and report the problem to the serviceorganization.v Memory, record error code M0MEM002 andreport the problem to the serviceorganization.v SCSI, record error code M0CON000 andreport the problem to the serviceorganization.v Network, record error code M0NET000 andreport the problem to the serviceorganization.v Speaker/Audio, record error code M0BT0000and report the problem to the serviceorganization.The System Management Services menu isdisplayed.The device or media you are attempting to bootfrom may be faulty.1. Check the SMS error log for any errors. Tocheck the error log:v Choose toolsv Choose error logv If an error is logged, check the timestamp.v If the error was logged during the currentboot attempt, record it and report it toyour service organization.v If no recent error is logged in the errorlog, continue to the next step below.2. If you are attempting to load the OnlineDiagnostics, try loading the StandaloneDiagnostics. Otherwise, record error codeM0SCSI00 and report to the serviceorganization.The system stops and the message″STARTING SOFTWARE PLEASE WAIT ...″ isdisplayed.Report error code M0BT0001.The message ″The system will now continuethe boot process″ is displayed continuously onthe system unit’s console.Report error code M0SCSI01.Chapter 8. Hardware Problem Determination 189
