v If the computer has incorrect keyboard responses, go to “Keyboard” onpage 107.v If the printer has incorrect responses, go to “Printer” on page 107.v If the display has problems such as jittering, rolling, shifting, or being outof focus, go to “Display” on page 110.Module test menu and hardware configuration reportDepending on the diagnostics version level you are using, the installeddevices in the computer are verified in one of two ways.1. At the start of the diagnostic tests, the Module Test Menu is displayed.Normally, all installed devices in the computer are highlighted on themenu.2. At the start of the diagnostic tests, the main menu appears. From thismenu, select System Info, then select Hardware Configuration from thenext menu. Normally, all installed devices in the computer are highlightedon this report.If an installed device is not recognized by the diagnostics program, thenreview the following:v The diagnostic code for the device is not in the Enhanced Diagnosticsutility. Run the diagnostics provided with that device.v The missing device is defective or it requires an additional diskette orservice manual.v An unrecognizable device is installed.v A defective device is causing another device not to be recognized.v The SCSI controller failed (on the system board or SCSI adapter).v Use the procedure in “Undetermined problems” on page 171 to find theproblem.If a device is missing from the list, replace it. If this does not correct theproblem, use the procedure in “Undetermined problems” on page 171.106 Hardware Maintenance Manual: IBM NetVista Computer Types 6058, 6059, 6269, 6568, 6569, 6578, 6579, 6648,6649