Diagnosing and recovering from problems 8-1Chapter 8. Diagnosing and recovering fromproblemsThis chapter can help you if your computer stops operating or displays errormessages. It covers the following major topics:• “Before you panic: some simple fixes” on page 8-2This section lists some common problems that you might encounter whileoperating your computer.• “Quick problem solving chart” on page 8-6This flow chart will help you diagnose system problems that you may have withyour computer.• “Solving hardware and software problems” on page 8-7The tables in this section list some common hardware and software problems.It includes corrective actions for each problem.• “Error codes and messages” on page 8-17This section lists the BIOS error codes and messages and their respectivecorrective actions.• “IBM Diagnostic Programs” on page 8-20This section tells you how to recover your computer if your computer isdamaged.