IBM System x3455 Installation Manual

Also see for x3455 - System - 7984: Specifications User guide

Contents

Table 3. List of POST error codes (continued)v Follow the suggested actions in the order in which they are listed in the Actioncolumn until the problem is solved.v See the parts listing in the Problem Determination and Service Guide to determinewhich components are customer replaceable units (CRU) and which componentsare field replaceable units (FRU).v If an action step is preceded by “(Trained service technician only),” that step mustbe performed only by a trained service technician.Error code Description Action00012000 Microprocessor machine checkerror. 1. Update the server BIOS (see“Updating the firmware” in theProblem Determination andService Guide).2. (Trained service technicianonly) Reseat the followingcomponents:a. Microprocessor 1b. Microprocessor 2 (ifpresent)3. (Trained service technicianonly) Replace the followingcomponents one at a time, inthe order shown, restarting theserver each time:a. Microprocessor 1b. Microprocessor 2 (ifpresent)c. System board00180700 PCI Express device notresponding.(Trained service technician only)Replace the system board.012980xx No update data for microprocessorxx. 1. Update the BIOS code again(see “Updating the firmware” inthe Problem Determination andService Guide).2. (Trained service technicianonly) Replace microprocessorxx.01298200 Microprocessor speed mismatch 1. Make sure that the correctmicroprocessors are installed.See “Parts listing” in theProblem Determination andService Guide for a list ofsupported microprocessors.2. (Trained service technicianonly) If the wrongmicroprocessors are installed,replace them with the correctmicroprocessors. If the servercontains two microprocessors,both microprocessors must bethe same type and have thesame speed.Chapter 6. Solving problems 55