Symptom ActionThe system stopped and a code is displayed on theoperator panel.Go to the “Quick Entry MAP” on page 63.The rack identify LED does not operate properly. Go to the “Entry MAP” on page 61.The system stops with a prompt to enter a password. Enter the password. You cannot continue until a correctpassword has been entered. When you have entered avalid password, go to the beginning of this table and waitfor one of the other conditions to occur.The diagnostic operating instructions are displayed. Go to ″MAP 0020: Problem Determination Procedure″ inthe RS/6000 Eserver pSeries Diagnostic Information forMultiple Bus Systems.Symptom:The system login prompt is displayed.Action: If you are loading the diagnostics from a CD-ROM, you may not have pressed the correct key or you maynot have pressed the key soon enough when you were trying to indicate a service mode IPL of the diagnosticprograms. If this is the case, start again at the beginning of this step.Note: Perform the system shutdown procedure before turning off the system.If you are sure you pressed the correct key in a timely manner, go to “Step 1020-2” on page 72.If you are loading diagnostics from a NIM server, check for the following:v The bootlist on the client may be incorrect.v Cstate on the NIM server may be incorrect.v There may be network problems preventing you from connecting to the NIM server.Verify the settings and the status of the network. If you continue to have problems refer to “Boot Problems/Concerns”on page 204 and follow the steps for network boot problems.The system does not respond when the password isentered.Go to “Step 1020-2” on page 72.Symptom: The system stopped. A POST indicator is displayed on the system console and an eight-digit error codeis not displayed.Action: If the POST indicator represents:1. Memory, go to “MAP 1240: Memory Problem Resolution” on page 73.2. Keyboarda. Replace the keyboard.b. Replace the CEC backplane, location U0.1-P1. (See notes on page 61).c. Go to “MAP 1548: Processor Subsystem Problem Isolation” on page 139.3. Network, go to “MAP 1548: Processor Subsystem Problem Isolation” on page 139.4. SCSI, go to “MAP 1548: Processor Subsystem Problem Isolation” on page 139.5. Speakera. Replace the operator panel, location U0.1-L1. Refer to “Operator Panel” on page 484.b. Replace the CEC backplane, location: U0.1-P1. (See notes on page 61).c. Go to “MAP 1548: Processor Subsystem Problem Isolation” on page 139.Chapter 3. Maintenance Analysis Procedures (MAPs) 71
