IBM x3400 7975 Problem Determination And Service Manual

Also see for System x3400 Type 7973: User guide Installation guide

Contents

Running the diagnostic programs . . . . . . . . . . . . . . . . . 58Diagnostic text messages . . . . . . . . . . . . . . . . . . . . 59Viewing the test log . . . . . . . . . . . . . . . . . . . . . . 59Diagnostic error codes . . . . . . . . . . . . . . . . . . . . . 60Recovering from a BIOS update failure . . . . . . . . . . . . . . . . 72System-error log messages . . . . . . . . . . . . . . . . . . . . 74Solving SCSI problems . . . . . . . . . . . . . . . . . . . . . . 82Solving power problems . . . . . . . . . . . . . . . . . . . . . 82Solving Ethernet controller problems . . . . . . . . . . . . . . . . . 83Solving undetermined problems . . . . . . . . . . . . . . . . . . . 84Calling IBM for service . . . . . . . . . . . . . . . . . . . . . . 85Chapter 3. Parts listing, System x3400 Types 7973, 7974, 7975 and 7976 87Replaceable server components . . . . . . . . . . . . . . . . . . 88Power cords . . . . . . . . . . . . . . . . . . . . . . . . . . 92Chapter 4. Removing and replacing server components . . . . . . . . 95Installation guidelines . . . . . . . . . . . . . . . . . . . . . . 95System reliability guidelines . . . . . . . . . . . . . . . . . . . 96Working inside the server with the power on . . . . . . . . . . . . . 96Handling static-sensitive devices . . . . . . . . . . . . . . . . . 97Returning a device or component . . . . . . . . . . . . . . . . . 97Removing and replacing Tier 1 CRUs . . . . . . . . . . . . . . . . 98Removing the bezel . . . . . . . . . . . . . . . . . . . . . . 98Replacing the bezel . . . . . . . . . . . . . . . . . . . . . . 99Removing the side cover . . . . . . . . . . . . . . . . . . . . 100Installing the side cover . . . . . . . . . . . . . . . . . . . . 101Removing an adapter . . . . . . . . . . . . . . . . . . . . . 102Installing an adapter . . . . . . . . . . . . . . . . . . . . . 103Removing and installing internal drives . . . . . . . . . . . . . . 105Removing a hot-swap power supply . . . . . . . . . . . . . . . . 116Installing a hot-swap power supply . . . . . . . . . . . . . . . . 118Removing a memory module . . . . . . . . . . . . . . . . . . 119Installing a memory module . . . . . . . . . . . . . . . . . . . 120Removing a hot-swap fan . . . . . . . . . . . . . . . . . . . 122Installing a hot-swap fan . . . . . . . . . . . . . . . . . . . . 123Removing the rear system fan cage assembly with baffle . . . . . . . . 124Installing the rear system fan cage assembly with baffle . . . . . . . . 124Removing the front system fan cage assembly . . . . . . . . . . . . 126Installing the front system fan cage assembly . . . . . . . . . . . . 128Removing the front USB connector assembly . . . . . . . . . . . . . 129Installing the front USB connector assembly . . . . . . . . . . . . . . 130Removing the rear adapter retention bracket . . . . . . . . . . . . . 130Installing the rear adapter retention bracket . . . . . . . . . . . . . . 131Removing the front adapter-retention bracket . . . . . . . . . . . . . 132Installing the front adapter-retention bracket . . . . . . . . . . . . . . 132Removing and replacing Tier 2 CRUs . . . . . . . . . . . . . . . . 133Removing the battery . . . . . . . . . . . . . . . . . . . . . 133Installing the battery . . . . . . . . . . . . . . . . . . . . . 133Removing the ServeRAID 8k-l adapter . . . . . . . . . . . . . . . 134Installing the ServeRAID 8k-l adapter . . . . . . . . . . . . . . . 135Removing the ServeRAID-8k adapter . . . . . . . . . . . . . . . 135Installing the ServeRAID-8k adapter . . . . . . . . . . . . . . . 136DIMM air duct . . . . . . . . . . . . . . . . . . . . . . . . 138Installing the DIMM air duct . . . . . . . . . . . . . . . . . . . 139Removing the control-panel assembly . . . . . . . . . . . . . . . 140iv System x3400 Types 7973, 7974, 7975, and 7976: Problem Determination and Service Guide