v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Chapter 3, “Parts listing, System x3400 Types 7973, 7974, 7975 and 7976,” on page 87 to determinewhich components are customer replaceable units (CRU) and which components are field replaceableunits (FRU).v If an action step is preceded by “(Trained service technician only),” that step must be performed only by atrained service technician.Error code Description Action030-267-001 Central Management Seq error. 1. Update the microcode for the Serial AttachedSCSI (SAS)/SATA controller (see “Updating thefirmware” on page 165).2. Update the BIOS code (see “Updating thefirmware” on page 165).3. (Trained service technician only) Replace thesystem board.035-002-0nn ServeRAID interface timeout. 1. Make sure that the ServeRAID controller isconfigured correctly. Obtain the basic andextended configuration status bytes and see theServeRAID documentation for more information.2. Reseat the following components:a. SAS/SATA hard disk drive backplane cableb. ServeRAID controller3. Replace the components listed in step 2 one at atime, in the order shown, restarting the servereach time.035-230-001 Battery Low. Replace the battery module on the RAID controller.035-231-001 Abnormal Battery Temperature. Replace the battery module on the RAID controller.035-285-001 Adapter Communication Error. 1. Update the RAID controller firmware (see“Updating the firmware” on page 165).2. Reseat the RAID controller.3. Replace the RAID controller.035-286-001 Adapter CPU Test Error. 1. Update the RAID controller firmware (see“Updating the firmware” on page 165).2. Reseat the RAID controller.3. Replace the RAID controller.035-287-001 Adapter Local RAM Test Error. 1. Update the RAID controller firmware (see“Updating the firmware” on page 165).2. Reseat the RAID controller.3. Replace the RAID controller.035-288-001 Adapter NVSRAM Test Error. 1. Update the RAID controller firmware (see“Updating the firmware” on page 165).2. Reseat the RAID controller.3. Replace the RAID controller.035-289-001 Adapter Cache Test Error. 1. Update the RAID controller firmware (see“Updating the firmware” on page 165).2. Reseat the RAID controller.3. Replace the RAID controller.62 System x3400 Types 7973, 7974, 7975, and 7976: Problem Determination and Service Guide
