IHP CAPELLA 33 Installation And Operation Instructions Manual

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IHP CAPELLA 33 Installation And Operation Instructions Manual Manual pdf 19 page image

NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE. 19Printed in U.S.A. © 2013 Innovative Hearth Products LLCP/N 900220-00, Rev. A 10/2015Innovative Hearth Products1508 Elm Hill Pike, Suite 108 • Nashville, TN 37210Innovative Hearth ProductsElectric FireplaceLimited One Year WarrantyTHE WARRANTYInnovative Hearth Products Limited One Year Warranty ("IHP") warrants your electric fi replace, appliance or insert ("Product") to be free from defects in materials and work-manship at the time of manufacture. The product body, blower and circuit board, if applicable, carry the Limited One Year Warranty. After installation, if covered componentsare found to be defective in materials or workmanship during the Limited One Year Warranty period and while the Product remains at the site of the original installation,IHP will, at its option, repair or replace the covered components. If repair or replacement is not commercially practical, IHP will, at its option, refund the purchase priceor wholesale price of the IHP Product, whichever is applicable. IHP will also pay IHP prevailing labor rates, as determined in its sole discretion, incurred in repairing orreplacing such components. THERE ARE EXCLUSIONS AND LIMITATIONS to this Limited One Year Warranty as described herein.COVERAGE COMMENCEMENT DATEWarranty coverage begins on the date of purchase. In the case of new home construction, warranty coverage begins on the date of fi rst occupancy of the dwelling or sixmonths after the sale of the Product by an independent IHP dealer/distributor, whichever occurs earlier. The warranty shall commence no later than 24 months followingthe date of product shipment from IHP, regardless of the installation or occupancy date.EXCLUSIONS AND LIMITATIONSThis Limited One Year Warranty applies only if the Product is installed in the United States or Canada and only if operated and maintained in accordance with the printedinstructions accompanying the Product and in compliance with all applicable installation and building codes and good trade practices.This warranty is non-transferable and extends to the original owner only. The Product must be purchased through a listed supplier of IHP and proof of purchase must beprovided. The following do not carry a Limited One Year Warranty but are warranted as follows:Glass components – Replacement for 90 days from the date of installationAccessories & doors – Repair or replacement for 90 days from the date of installationLight bulbs, LED strips & batteries – Replacement for 90 days from the date of installation for defects in material and workmanship onlyRemote control – Repair or replacement for one year from the date of installationLabor coverage – Prevailing IHP labor charges apply for the warranty period of the componentParts not otherwise listed carry a 90 day warranty from the date of installation.Whenever practicable, IHP will provide replacement parts, if available, for a period of 10 years from the last date of manufacture of the Product.IHP will not be responsible for: (a) damages caused by normal wear and tear, accident, riot, fi re, fl ood or acts of God; (b) damages caused by abuse, negligence, misuse,or unauthorized alteration or repair of the Product affecting its stability or performance (The Product must be subjected to normal use. All precautions and warnings asdescribed in the instruction/owner’s manual must be followed.); (c) damages caused by failing to provide proper maintenance and service in accordance with the instruc-tions provided with the Product; (d) damages, repairs or ineffi ciency resulting from faulty installation or application of the Product.This Limited One Year Warranty covers only parts and labor as provided herein. In no case shall IHP be responsible for materials, components or construction which are notmanufactured or supplied by IHP or for the labor necessary to install, repair or remove such materials, components or construction. Additional utility bills incurred due toany malfunction or defect in equipment are not covered by this warranty. All replacement or repair components will be shipped F.O.B. from the nearest stocking IHP factory.LIMITATION ON LIABILITYIt is expressly agreed and understood that IHP’s sole obligation and the purchaser’s exclusive remedy under this warranty, under any other warranty, expressed or implied,or in contract, tort or otherwise, shall be limited to replacement, repair, or refund, as specified herein.In no event shall IHP be liable for any incidental or consequential damages caused by defects in the Products, whether such damage occurs or is discovered before orafter repair or replacement, and whether such damage is caused by IHP’s negligence. IHP has not made and does not make any representation or warranty of fi tness for aparticular use or purpose, and there is no implied condition of fitness for a particular use or purpose.IHP makes no expressed warranties except as stated in this Limited One Year Warranty. The duration of any implied warranty is limited to the duration of this expressed warranty.No one is authorized to change this Limited One Year Warranty or to create for IHP any other obligation or liability in connection with the Product. Some states and provincesdo not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. The provisions of this LimitedOne Year Warranty are in addition to and not a modification of or subtraction from any statutory warranties and other rights and remedies provided by law.INVESTIGATION OF CLAIMS AGAINST WARRANTYIHP reserves the right to investigate any and all claims against this Limited One Year Warranty and to decide, in its sole discretion, upon the method of settlement.To receive the benefi ts and advantages described in this Limited One Year Warranty, the appliance must be installed and repaired by a licensed contractor approved by IHP.Contact IHP at the address provided herein to obtain a listing of approved dealers/distributors. IHP shall in no event be responsible for any warranty work done by acontractor that is not approved without first obtaining IHP's prior written consent.HOW TO REGISTER A CLAIM AGAINST WARRANTYIn order for any claim under this warranty to be valid, you must contact the IHP dealer/distributor from which you purchased the product. If you cannot locate the dealer/distributor, then you must notify IHP in writing. IHP must be notifi ed of the claimed defect in writing within 90 days of the date of failure. Notices should be directed to theIHP Warranty Department at 1508 Elm Hill Pike, Suite 108; Nashville, TN 37210 or visit our website at WWW.IHP.US.COM.

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